Updating your plan (upgrading or downgrading)

This action can only be done on the desktop application.

Please note only the organisation owner can update the plan.

If you’d like to upgrade or downgrade your plan, follow these steps.

Click on the organisation icon in the header (a car and building) (1) then your organisation details will appear in the sidebar. In the sidebar, you can see your current plan (2), click “update plan” to change your plan (3)

In the next screen, select the plan you would like to upgrade or downgrade to.

If you’re upgrading to a paid plan and you haven’t entered in billing details, you’ll be asked for those now. Enter in your card’s details on the next screen (1) then select “submit card”.

When you have returned to the dashboard, you’ll see your plan is updated.